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Owner: @platform-eng • live

Resolve the highest-volume interrupts with a single click. Pick the quick-check flow or Escalate straight to Support IT. Exit metric: freezes trigger inside 24 hours and recoveries land within 7 days.

Looking for the lane overview? Open the Mitigate landing page for opener copy, receipts, and CTA placements.

Tiny receipts — Mitigate (v2025.11)

Each page sticks to the 10-minute path and ends with a ready-to-paste escalation packet.

Flows

Need a different blocker covered? Request a new Fix-it-fast flow.

  • Quick-Run check — Run this before/after a fast fix so receipts stay in your PR.
  • Start overview — Share this if an interrupt uncovers a missing orientation doc.

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