Wayfinding map
You shouldn’t fight the site to find work. Pick the fastest route or Jump to the runbooks. Exit metric: visitors land on the right doc within 60 seconds via the CTA pair.
First three clicks
- Hero buttons — Decision Spine, Facilitation Techniques, and Verify-in-10 stay pinned to the homepage hero for the default outcomes.
- Contracts — Use Start Here for the checklist and Band A when you need the publishing guardrails.
- Search — Tap the header icon (or
⌘K/Ctrl+K) and type a topic, owner, or acronym. The palette indexes titles, headings, and descriptions.
Routes by intent
| You want to… | Go here | Why |
|---|---|---|
| Frame or decide | Decision Spine | Template + review triggers in one place |
| Facilitate | Facilitation Techniques | Ready prompts, no filler |
| Ship accessibly | UI baseline | High-signal checks that fit sprint timing |
| Clear interrupts fast | Fast support index | Triage flows with escalation packets |
| Check for regressions | Quick-Run | Fast regression check before you merge |
| Verify your doc change | Verify-in-10 guide + 10-minute lab | Learn the pattern, then run the lab |
| Run a deeper op | All runbooks | Chore-heavy flows with receipts |
| See what changed | State ledger | Highlights + links for the latest release |
URL and anchor cheats
- Most directories resolve to index pages. Example:
/support/and/operate/runbooks-indexload their indexes—skipindex.mdin links. - Section links follow the heading slug (
#four-stages). Click the chain icon next to a heading to copy the exact anchor. - Anything under
docs/opsordocs/runbooksis an operational flow; guidance stays in the root.
If you still can’t find it
- Search again using the owner or the keyword in the page’s “tone” or “narrative” fields (e.g.,
stale,accessibility). - Skim the sidebar—groups mirror the governance taxonomy (Start, Guides, Runbooks, Contributor Kit, Fast support).
- Still lost? Open a “Question” issue with what you tried. We patch wayfinding gaps in the next release.
Related references
- Start overview — When you need the full onboarding story.
- Quick-Run check — The hygiene run linked all over this page.
- Wayfinding shortcuts table source — Keep the canonical index synced if you add new guides.

