Keep guidance consistent without adding chores. Open the playbook page you need or Give feedback on the playbook. Exit metric: annex labs stay ≥ 0.9 pass rate and defects per changed page ≤ 0.05.
Tiny receipts — Operate (v2025.11)
- m-lab-pass: 0.94 across Verify-in-10 runs
- m-defect-rate-changed-pages: 0.03 See the receipts
These entries inherit the content governance rules so readers recognize layout, tone, and CTA placement at a glance.
Playbook pages
- Guides vs rules — Classify whether something is advisory or mandatory.
- Handshake contracts — Frame promises and acceptance criteria before collaborating across seams.
- Versioning & releases pilot — Follow the opener pattern + annex lab combo before cloning the slice.
- RACI by seams — Assign ownership using the seam-first model.
- Stop rules — Define the tripwires that pause or stop work when promises are at risk.
- Scoreboard — Publish baselines, targets, cadence, and accountability in one card.
- North Star & guardrails — Keep direction, autonomy, and accountability in balance.
- Policy → action: expenses — Show the expense SLA as a working example.
Want a new pattern canonized? Propose an addition to the playbook.
Related references
- Start overview — Direct newcomers here before dropping them into canonical playbooks.
- Runbooks index — Use this when a pattern needs a chore-heavy counterpart.
- Transition operating promises — Where playbook language turns into enforceable promises.

